Encountering “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4”? Here’s How to Fix It

Have you ever been stopped in your tracks by an error message like “errordomain=nscocoaerrordomainixin&errormessage=could not find the specified shortcut.&errorcode=4”? It can be incredibly frustrating, but don’t worry—this guide will walk you through what it means and how to resolve it. Let’s break it down and get you back on track.

Understanding the Error Message

The “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4” message is a sign that something has gone wrong with a shortcut in the Cocoa framework, which is used in macOS applications. Let’s unpack what each part means:

  • Errordomain=nscocoaerrordomain: This indicates the error comes from Apple’s Cocoa framework, the backbone for many Mac applications.
  • Errormessage=could not find the specified shortcut: This is the key issue—the system can’t find the shortcut it’s looking for.
  • Errorcode=4: This code might offer additional details for developers, but isn’t essential for general troubleshooting.

The term “shortcut” in this context could refer to several things on a Mac, such as a quick action, a keyboard shortcut, or an alias (a reference to another file or folder).

Fixing “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4”

Here are some common methods to resolve this error, depending on where the problem lies:

Relaunch the Application

Sometimes, all it takes is a simple restart to fix temporary glitches. Close and reopen the application that is causing the error, and see if the problem persists.

Check for Conflicting Shortcuts

If the error arises during a specific action, it could be due to a conflict with another shortcut or service. Here’s what to do:

  • Review Your Keyboard Shortcuts: Go to “System Preferences” > “Keyboard” > “Shortcuts” to check for any conflicting key combinations.
  • Try Disabling Recent Shortcuts: If you’ve recently added shortcuts, disable them temporarily to see if the error goes away.

Verify Shortcut Location

If the shortcut is an alias, it might be pointing to a location that no longer exists. Check these steps:

  • Confirm the Original Location: Make sure the file or folder referenced by the alias is still in the correct location.
  • Recreate the Alias: If the original file has moved, create a new alias pointing to the correct location.

Reset System Shortcuts

If the issue is related to system shortcuts, resetting them to defaults might help. This can be done through “System Preferences” > “Keyboard” > “Shortcuts.” Look for a “Restore Defaults” option.

Update Applications

Outdated applications can cause compatibility issues, leading to this error. Update your apps to their latest versions:

  • Check for Updates: Go to the app’s menu or website to find update options.
  • Update Your macOS: Make sure your operating system is also up-to-date.

Repair Disk Permissions

Disk permissions can cause various issues, including this one. To repair them, use “Disk Utility”:

  1. Open “Disk Utility” (you can find it via Spotlight Search).
  2. Select your startup drive and click “First Aid.”
  3. Click “Repair Disk Permissions.”

Remove Conflicting Software

If this error started appearing after installing new software, it might be the source of the conflict. Consider uninstalling or disabling that software to see if the error resolves.

Reinstall the Application (Last Resort)

If all else fails, try reinstalling the problematic application. Make sure to back up any important data before uninstalling:

  1. Uninstall the application.
  2. Download and install the latest version from the official website.
  3. Restore your data if needed.


The “errordomain=nscocoaerrordomain&errormessage=could not find the specified shortcut.&errorcode=4” error can be a headache, but with the right approach, you can often resolve it quickly. If none of these methods work, you can always seek help from Apple Support or the application’s technical support team. Remember, encountering this error won’t damage your Mac, but it can prevent you from performing specific actions until it’s fixed.


Can I damage my Mac by encountering this error?

No, this error itself won’t harm your Mac. It may just prevent you from using certain features or applications until it’s resolved.

Is there a universal fix for this error?

Unfortunately, there’s no one-size-fits-all solution because the cause can vary. The best approach is to work through the troubleshooting steps outlined above to find the root of the problem. If you get stuck, don’t hesitate to reach out for help.

Let me know if you have any other questions or need additional guidance. I’m here to help!

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